Policies & FAQ

• A $20 non-refundable deposit is required to book an appointment. Feel free to reach out to us via Whatsapp.

• For cancellation or to reschedule, do inform us at least 3 days in advance. Otherwise, the full amount of the deposit will be forfeited. 

• We seek your understanding to adhere to our policy so that we can continue to provide affordable services to our clients. (Beautician’s remuneration is heavily dependent on services rendered hence we would appreciate that clients can provide us with ample time to allocate the service slots to other customers.) 

• Please be punctual and arrive at least 5 minutes earlier before your scheduled appointment.

• If customer is late for more than 15 minutes, Wonderstudiosg reserves the rights to forfeit the deposit made as we may not have sufficient time to provide quality service within the time allocated. We also do not wish to delay the time slot allocated to the next scheduled client. If you wish to proceed with the service, full amount will also be charged with no discount given.

• Please remove all eye make up (mascara/eyeliner) before heading down for services related to Eyelash, Eyebrow and Facial services as this will affect the time required for service rendered. We regret to share that we may need to shorten your service period to attend to the next customer who arrived on time for their appointment.

What are eyelash extensions?

Eyelash extensions are the application of synthetic or real mink lashes to your natural lash.

Eyelash extensions add length, curl, and volume to your natural lashes and can be customized to enhance and draw attention to your eyes. Extensions come in a variety of thicknesses, lengths and colors (although black is most common to give the mascara look).

Do eyelash extensions damage your natural lash?

No. Our professionally trained and certified lash artist knows how to select and apply suitable eyelash extensions based on your length and strength of your natural lash.

Your eyelash extensions should never hurt your eye or cause your natural lash to pre-shed. It is recommended to never pull or tug on your eyelash extensions so as not to damage the natural lash. Your extension will shed with your natural lash cycle.

How long do eyelash extensions last?

Extensions lasts up to 1-2 months depending on individual after-care, individual skin type and lifestyle.

We would recommend the following for maximum retention:

• Do not wash/cleanse your eye area within 12 hours after your new set of extension is completed.

• Do not use oil based make-up remover/ cleanser for face.

• Do not rub your eyes (you will get used to this after it becomes habitual).

Due to the natural shedding cycle of our eyelash, we would recommend touch-up within 3 weeks. Touch-up will only be charged at half price of standard pricing if touch-up is done within 3 weeks.

Can I wear makeup during my appointment? 

Do avoid wearing mascara/ eyeliner 

Can I swim/wash my face after extensions? 

Keep water away from your lashes for the first 6 hours after application

How long is the process? 

Approx 1.5 hours 

How often should I get my extensions refilled? 

Within 3 weeks, max touch up twice. 

What are the different types of extensions? 

🌹 Classic/ 2D/ 3D/ Fairy YY/ Wet!Lash $68 

🌹 4D/ Clover/ Double YY/ D’Queen $78 

🌹 5D/ Double D’Queen/ Dreamy $88 ⠀ 

🌹 Lower Lash $30 ⠀

✨ For First Timer, Quote ‘First Trial’ To Be Entitled To 10% Off

How should I look after my lashes? 

Don't pick at them 

Brush them regularly, morning and night

Wash them with lash shampoo everyday to avoid build ups

Avoid vigorous exercise for the first 24h 

How do I remove my makeup?

Avoid using oil based makeup removal, we recommend to use water based removal

How do I know which lash extensions (curl length and thickness) suits me? 

Lash extensions aren't 'one-size-fits-all'. There are different types of style, length, curl & thickness available.

Fret not- WS beauticians will explain to you and guide in helping you make the right decision for your extensions when you are here for appointment!

Difference between lash lift and lash perm?

Lash perm curls up your natural lashes, will damage natural lashes whereby lash lift, the new advanced technique - lifts up your lashes from the base (NO damage to natural lashes.

What is tint?

It gives off the mascara effect and makes your natural lashes darker.

How long does lash lift and tint last?

Usually 6 to 8 weeks depending on an Individual's lash growth and aftercare.

Can I still do extensions after lash lift?

It's essential to exercise patience and give your natural lashes ample time to recover before getting lash extensions following a lash lift. Waiting at least six to eight weeks is generally recommended, but consulting with a lash technician is advisable for personalized guidance.

What is Eyebrow Embroidery?

This refers to semi-permanent make-up using professional equipment to implant hypoallergenic pharmaceutical grade pigments into the upper dermis of the skin.

How many types of Eyebrow Embroidery does WS offers?

6D Microblading/ Ombre Misty/ 6D Microblading + Ombre Misty Combination

What is the difference between 6D Microblading & Ombre Brows?

6D gives a more natural look with a 6D stroke effect, it fills up the gaps in your brows while misty creates a fuller look like powder drawn brows gives off a soft makeup finish.

How long does eyebrow embroidery last?

This ranges from 12 months to 3 years, depending on individual metabolic rate, skin type, exposure to UV rays and facial cosmetics used.

Complimentary healing cream will be provided after the session.

During the healing period, do not peel off the dried skin and let it shed naturally.

What should you do before a cosmetic tattoo procedure?

If you have an ideal shape and colour in mind, bring a few reference photos with you to your appointment.

You must stop using Retinol 2 weeks prior to your appointment and avoid using it for the 2 weeks following your appointment.

If you get Botox regularly on your forehead, please get that done no later than 3 weeks before your appointment. We generally prefer to work when the botox is faded to ensure we can make your brows as symmetrical as possible.

Do not come to your appointment with a sunburn. In this case, email me at least 72 hours prior to your appointment to reschedule.

Is eyebrow embroidery painful?

We do all that we can to ensure that the process is as comfortable as possible. Topical anaesthetic is applied to the area to minimize discomfort, followed by a gel anaesthetic during the procedure. Some clients may experience a bit of discomfort, depending on your skin sensitivity.

What should I do after my embroidery procedure?

We will provide you with aftercare instructions following your procedure. It is highly beneficial to follow these instructions to ensure a comfortable healing process and to achieve the best results.

Is the touch up session necessary?

Yes! A touch up session after 5 weeks is necessary as various skin types heal differently and outcome will vary. Certain areas may not pick up the colouration during the first session hence touch-up is required.

During the touch-up, colour, brow thickness and volume may need to be adjusted to suit clients preference. Individuals with oily skin often require a deeper shade during the touch up session as the oils tend to lighten the pigment after the healing process.

Most importantly, your touch up session is to refine your brows to ensure it looks perfect and to retain the color for the whole year

How much will my treatment cost?

Depending on the amount of areas you want to freeze

1 area $98

2 areas $168 (save $28)

4 areas $288 (save $104)

8 areas $488 (save $296)

Ongoing Mix & Match Promo Available! Check out our Promotion link.

Where do the fats go? Are the results permanent?

The procedure involves the use of cold temperature to kill fat cells present under the skin (subcutaneous fat). Since the fat cells are killed, the results are technically permanent. Treated fat cells become waste products and are permanently eliminated in the body via lymphatic system.

Which part(s) of my body can I treat with coolSculpting?

It targets and sculpts stubborn fat in areas that are most resistant to change. It consists of upper, mid, and lower abdomen, flanks (love handles), chin, arms, inner and outer thigh, bra fat, back fat, underneath the buttocks and knee.

How long does a treatment take?

A typical session takes about 1 hour

What is involved during the session?

A gel membrane will be applied to protect the skin from cold. Applicators used for suctions will be locked onto the pockets of fats drawing them into the suction cups where the fats will be exposed to -10 degrees for 30min after which a 20-30min massage to restore sensation to the skin.

How often can I have Fat Freeze?

Multiple areas can be treated on the same day; however you can only freeze the same area once every 3 months as it takes about 3 months for the treated fat cells to be eliminated.

How soon will the fat go away?

It takes up to 90 days to see the full effect of a single Fat Freeze session, a second session on the same area will be recommended to get further results.

Can I exercise after a Fat Freeze?

You should never exercise directly after a Fat freeze session, wait at least 48hours as the sudden surge in blood flow and lymphatic drainage might reduce the efficacy of the treatment.

What happens to the fat cells?

The body breaks down these cells and waste materials are transported out of the body by the lymphatic system and waste elimination organs.

Does it hurt?

May feel discomfort for the first few minutes when the suction starts.